Unterstützung

AcoSound Remote Fitting Solution enables our hearing care professionals to fine-tune hearing aids remotely, reducing the need for in-person appointments.

Download the AcoSound Smarting app in the App Store or on Google Play.

A fundamental part of the AcoSound experience, and a resource that you’ll get remote support.

For Your Better Hearing

AcoSound remote fitting series offers features such as video consultations, long-distance hearing aid adjustments, and personalized sound settings, which can be adjusted remotely to provide optimal hearing for individuals.

Buy Chargeable AcoSound Remote
  • Audiometers On the Phone

    Hearing test was designed by audiologists with own Tech Patent

  • Real-time remote support

    Online chats with a Hearing Pro until all your needs are met

  • on-the-go adjustment, anywhere

    Our team can adjust your hearing settings for you in the app

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AcoSound Support

At AcoSound, we're here to support you however we can, but if you're not finding what you’re looking for, please feel free to contact a AcoSound Support Representative.

It’s important to never try to fix your device at home—leave the repairs to the experts. These devices are very sensitive, so screwdrivers, oil, and at-home repair attempts will likely cause irreparable damage.

Contact Michelle Wang

You Can Find it Helpful

AcoSound APP

APP guide

A "do it yourself" hearing aid can be fitted and managed by the user without the help of a hearing professional or computer hardware.

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AcoSound hearing aid handling

Hearing Aids handling

Follow step-by-step instructions to start using your new device or learn how to fit hearing aids to your patients.

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AcoSound hearing aids user guide

User guide

For hearing aid wearers, knowing how to use properly is the key. Check the user guides to take advantage of AcoSound hearing aids

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AcoSound hearing aid caring and cleaning

Caring & cleaning

You should have a general idea about how to keep the hearing aids clean or how to troubleshoot our hearing aids.

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AcoSound Frequently asked questions

I already have ears tested, is there a product that fit my needs?

Yes, after we receive your audiogram, we'll recommend you a hearing aid that fit you the most.

Can you adjust the use of the hearing aids, so I can use it directly?

Yes, we can adjust the hearing aids for you by offering us your audiogram. And it's for free!

Can I upload my existing audiogram from my doctor?

The AcoSound mobile app allows you to easily upload your existing audiogram to suit your hearing profile. For detailed instructions, please refer to the user manual. 

Where can I find the app to adjust your hearing aid?

The application is avialable on both Google Play store for Android and Apple app store for iOS. Just search for “Acosound” to find the app and download it. 

What kind of fine tuning options are available in the app?

It offers virtually unlimited configurability for your hearing aids. Easily adjust the gain on each frequency, reduced feedback, enhance speech amplification, reduced background noise, ajust Bass and Treble and much more.